Refund policy
At MYH LUXE, we are dedicated to delivering a refined shopping experience. If your purchase does not meet expectations, we offer a clear and considerate return process.
Return Eligibility
Returns are accepted within 14 days of delivery.
To qualify:
- Items must be unused, unworn, and in pristine condition
- Original packaging and tags must be fully intact
- Items designated as non-returnable will be specified at the time of purchase
Refund Process
Once your return is received and carefully inspected:
- You will be notified regarding approval
- Approved refunds are processed within 5–7 business days
- Refunds are issued to the original payment method
- Shipping charges are non-refundable unless the item is defective or incorrect
Initiating a Return
To begin a return request, please contact us at:
support@myhluxe.com
Include your order number and reason for return. Our team will assist you promptly.
Exchanges
Exchanges are offered based on availability. We recommend contacting us first to ensure a smooth process.